a1integratedsolutionss@gmail.com
Melbourne VIC 3000
At A1 Integrated Solutions Pty Ltd, we are committed to protecting the privacy and confidentiality of the personal information we collect. This Privacy Policy explains how we handle, use, and safeguard your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Collection of Information
We may collect personal information such as your name, contact details, service address, and payment information when you engage our cleaning services. We may also collect non-personal information, including feedback, service preferences, and website usage data, to improve our services.
Use of Information
The personal information we collect is used for:
- Providing and managing our cleaning services
- Processing payments and invoices
- Responding to enquiries and feedback
- Ensuring quality assurance and customer satisfaction
- Meeting legal and regulatory obligations
We will only use your information for the purposes it was collected, unless you consent otherwise or the law permits us to do so.
Disclosure of Information
We do not sell, rent, or trade personal information. However, we may disclose information to:
- Our employees, contractors, or service partners who assist in delivering services
- Financial institutions for payment processing
- Regulatory authorities where required by law
All third parties are required to protect your information and use it only for authorised purposes.
Storage and Security
Your personal information is stored securely through physical and electronic safeguards to prevent unauthorised access, modification, or disclosure. We retain information only for as long as necessary to fulfil the purpose for which it was collected.
Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. To do so, please contact us using the details below.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us now.
